Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN605 Mapping and Delivery Guide
Implement planned network changes with minimal impact to the customer

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN605 - Implement planned network changes with minimal impact to the customer
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to effectively upgrade network equipment, increase network capacity, install new network elements and change existing network elements. It involves control of planned routine maintenance activities on the network.It applies to individuals with high-level technical skills, working for service providers, asset owners and contractors, who coordinate activities of maintenance personnel and address compliance issues associated with service level agreements.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

sites where network changes may be conducted

testing equipment currently used in industry

systems manuals, specifications and enterprise policy.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for network changes plan
  • Obtain relevant legislation, codes, regulations and standards for compliance when conducting work
  • Evaluate work order with relevant personnel and identify likely effects, on the network and impact on customers, of the planned changes
  • Develop network engineering strategies including management of outages with involvement of the network operations centre (NOC)
  • Prepare and produce a network changes plan for approval according to enterprise practice
       
Element: Implement and test network changes prior to customer utilisation
  • Implement network changes according to network engineering strategies following work health and safety (WHS) and environmental requirements with minimal impact to customer traffic
  • Conduct integration testing of newly installed equipment to ensure interoperability with existing equipment and network
  • 2.3 Conduct performance test to assess network changes as stated in manufacturer's specifications and enterprise acceptance testing procedures
  • Analyse test results and rectify problems or escalate according to enterprise procedures
  • Initiate quality assurance procedures to ensure confidence in quality of processes according to enterprise policy
  • Prepare reports for the appropriate area within the enterprise
       
Element: Enable functionality of network changes to customer
  • Monitor network stability prior to connecting customer traffic and take action to rectify any problems
  • Enable full functionality of network changes to customer according to the network changes plan, and monitor network to ensure continued stability
  • Prepare appropriate documentation according to enterprise requirements
       
Element: Assess and report on implementation of network changes
  • Use monitoring data to evaluate performance of the network changes and impact to customers according to network engineering strategies and customer requirements
  • 4.2 Document implementation of planned network changes and recommend any further improvements as part of the enterprise's quality assurance system
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for network changes plan

1.1 Obtain relevant legislation, codes, regulations and standards for compliance when conducting work

1.2 Evaluate work order with relevant personnel and identify likely effects, on the network and impact on customers, of the planned changes

1.3 Develop network engineering strategies including management of outages with involvement of the network operations centre (NOC)

1.4 Prepare and produce a network changes plan for approval according to enterprise practice

2. Implement and test network changes prior to customer utilisation

2.1 Implement network changes according to network engineering strategies following work health and safety (WHS) and environmental requirements with minimal impact to customer traffic

2.2 Conduct integration testing of newly installed equipment to ensure interoperability with existing equipment and network

2.3 Conduct performance test to assess network changes as stated in manufacturer's specifications and enterprise acceptance testing procedures

2.4 Analyse test results and rectify problems or escalate according to enterprise procedures

2.5 Initiate quality assurance procedures to ensure confidence in quality of processes according to enterprise policy

2.6 Prepare reports for the appropriate area within the enterprise

3. Enable functionality of network changes to customer

3.1 Monitor network stability prior to connecting customer traffic and take action to rectify any problems

3.2 Enable full functionality of network changes to customer according to the network changes plan, and monitor network to ensure continued stability

3.3 Prepare appropriate documentation according to enterprise requirements

4. Assess and report on implementation of network changes

4.1 Use monitoring data to evaluate performance of the network changes and impact to customers according to network engineering strategies and customer requirements

4.2 Document implementation of planned network changes and recommend any further improvements as part of the enterprise's quality assurance system

Evidence of ability to:

evaluate planned network changes, including impact on customer

develop network engineering strategies to manage outages

implement network changes

conduct integration testing, analyse results and rectify faults

enable full functionality of network changes.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline compatibility and interoperability of system types

explain factors affecting network stability

identify and describe the function of network hardware

summarise internet protocol (IP) based networks

outline legislation and licensing requirements relevant to work activity

provide a detailed summary of optical networks

explain quality assurance procedures

identify and describe the function of network software

evaluate the test equipment suitable for tests to be made, and describe calibration procedures

outline types of customer networks.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for network changes plan

1.1 Obtain relevant legislation, codes, regulations and standards for compliance when conducting work

1.2 Evaluate work order with relevant personnel and identify likely effects, on the network and impact on customers, of the planned changes

1.3 Develop network engineering strategies including management of outages with involvement of the network operations centre (NOC)

1.4 Prepare and produce a network changes plan for approval according to enterprise practice

2. Implement and test network changes prior to customer utilisation

2.1 Implement network changes according to network engineering strategies following work health and safety (WHS) and environmental requirements with minimal impact to customer traffic

2.2 Conduct integration testing of newly installed equipment to ensure interoperability with existing equipment and network

2.3 Conduct performance test to assess network changes as stated in manufacturer's specifications and enterprise acceptance testing procedures

2.4 Analyse test results and rectify problems or escalate according to enterprise procedures

2.5 Initiate quality assurance procedures to ensure confidence in quality of processes according to enterprise policy

2.6 Prepare reports for the appropriate area within the enterprise

3. Enable functionality of network changes to customer

3.1 Monitor network stability prior to connecting customer traffic and take action to rectify any problems

3.2 Enable full functionality of network changes to customer according to the network changes plan, and monitor network to ensure continued stability

3.3 Prepare appropriate documentation according to enterprise requirements

4. Assess and report on implementation of network changes

4.1 Use monitoring data to evaluate performance of the network changes and impact to customers according to network engineering strategies and customer requirements

4.2 Document implementation of planned network changes and recommend any further improvements as part of the enterprise's quality assurance system

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain relevant legislation, codes, regulations and standards for compliance when conducting work 
Evaluate work order with relevant personnel and identify likely effects, on the network and impact on customers, of the planned changes 
Develop network engineering strategies including management of outages with involvement of the network operations centre (NOC) 
Prepare and produce a network changes plan for approval according to enterprise practice 
Implement network changes according to network engineering strategies following work health and safety (WHS) and environmental requirements with minimal impact to customer traffic 
Conduct integration testing of newly installed equipment to ensure interoperability with existing equipment and network 
2.3 Conduct performance test to assess network changes as stated in manufacturer's specifications and enterprise acceptance testing procedures 
Analyse test results and rectify problems or escalate according to enterprise procedures 
Initiate quality assurance procedures to ensure confidence in quality of processes according to enterprise policy 
Prepare reports for the appropriate area within the enterprise 
Monitor network stability prior to connecting customer traffic and take action to rectify any problems 
Enable full functionality of network changes to customer according to the network changes plan, and monitor network to ensure continued stability 
Prepare appropriate documentation according to enterprise requirements 
Use monitoring data to evaluate performance of the network changes and impact to customers according to network engineering strategies and customer requirements 
4.2 Document implementation of planned network changes and recommend any further improvements as part of the enterprise's quality assurance system 

Forms

Assessment Cover Sheet

ICTTEN605 - Implement planned network changes with minimal impact to the customer
Assessment task 1: [title]

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I declare that the assessment tasks submitted for this unit are my own work.

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Assessment Record Sheet

ICTTEN605 - Implement planned network changes with minimal impact to the customer

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Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

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Overall assessment result: Competent Not yet competent

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